Skip to main content
Logo
Use Cases Try It Free Careers Submit a request Community
Sign in

Video API Help Center

Search

  1. Vonage Video API Support
  2. General
  3. Troubleshooting

Menu

Troubleshooting

  • Issue with screensharing with embedded iFrames
  • Subscriber and Publisher Errors Related to Deprecated Support for Plan B
  • iOS 15+ connection problems with the Safari browser
  • User Has Unrestricted Frame Rate for User X’s Publisher Stream ID
  • How to stop the Advanced insights Archived Minutes Query returning the null value
  • Token Shows as Invalid
  • Camara Still in Use after Session Disconnect on Android
  • Troubleshooting Invalid JWT When Creating a Video Session using REST API
  • HTTP 415 Error When Archiving Video Session
  • Screen Sharing in Firefox Requires User Interaction
  • Unable to Create Session Even Though API Key and Secret Are Valid
  • Vonage Video Android SDK v 2.17.x Failed to Close an Android Wearable’s Camera
  • Screen Share Preview Reversed or Mirrored in iOS App
  • Error Creating Session Using Vonage Video API .NET SDK
  • Troubleshooting Screen Sharing Issues in Google Chrome
  • Audio Failures on Chrome 66 Due to Autoplay Policy
  • Subscriber Unable to Connect Due to Network Error after a Few Seconds
  • HTTP 400 Error When Archiving Video Session
  • OpenTok Archives Won’t Upload to S3
  • Best Practices When Adjusting Mobile Resolution and Frames Per Second
  • Troubleshooting Issues with Vonage Video API
  • JavaScript App Not Responding
  • Publisher Reversed in Vonage Video API Session
  • How do I know if I have gone into Audio-Only Fallback mode?
  • Why doesn't publish or subscribe appear in the div I specified?
  • How do I properly resubscribe to video after failing over to audio only?
  • How do I get the number of connections in the session?
  • Safari Can’t Access Camera in Multiple Concurrent Tabs
  • Do Chrome and Firefox iOS applications work with Vonage Video API?
  • Session.capabilities.X Always Shows up as False
  • Next ›
  • Last »

Products And Pricing

  • Live Video API
  • Voice
  • Messaging
  • Screen Sharing
  • Archiving
  • iOS And Andriod SDKs
  • Multi-party
  • Internal Explorer Plugin
  • Text Chat
  • Audio Fallback
  • SIP Interconnect
  • Audio And Video Driver
  • Firewall Traversal
  • Interactive Broadcast API
  • Video Chat Embeds
  • Interactive Broadcast
  • Partner Program
  • Hire A Partner
  • Teleheath
  • Financial Services

Get To Know Us

  • Why Vonage
  • About Vonage
  • Careers
  • Press
  • Contact Us
  • Contact Sales

Community

  • Docs
  • Customer Stories
  • Webinars
  • White Papers
  • Blog
  • Status
  • Industries
  • Use Cases
  • Client SDKs
  • Server SDKs
  • Developer Guides
  • Core Concepts
  • Tutorials
  • Tools
  • Beta Programs
  • Security
  • Requirements

Legal

  • Terms Of Use
  • Privacy Policy
  • Acceptable Use
  • Security Information

Copyright © Vonage Video API Support . All Rights Reserved.