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  1. Vonage Video API Support
  2. General
  3. Troubleshooting

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Troubleshooting

  • How to remove the black border showing in Experience Composer?
  • How to find the SessionId in Chrome browser
  • Video Connection Error 1500
  • Troubleshoot pre-call test error "A camera was found, but it is not sending video data"
  • Video API OT_HARDWARE_UNAVAILABLE Error
  • Issue with screensharing with embedded iFrames
  • Subscriber and Publisher Errors Related to Deprecated Support for Plan B
  • iOS 15+ connection problems with the Safari browser
  • User Has Unrestricted Frame Rate for User X’s Publisher Stream ID
  • How to stop the Advanced insights Archived Minutes Query returning the null value
  • Token Shows as Invalid
  • Camara Still in Use after Session Disconnect on Android
  • Troubleshooting Invalid JWT When Creating a Video Session using REST API
  • HTTP 415 Error When Archiving Video Session
  • Screen Sharing in Firefox Requires User Interaction
  • Unable to Create Session Even Though API Key and Secret Are Valid
  • Vonage Video Android SDK v 2.17.x Failed to Close an Android Wearable’s Camera
  • Screen Share Preview Reversed or Mirrored in iOS App
  • Error Creating Session Using Vonage Video API .NET SDK
  • Troubleshooting Screen Sharing Issues in Google Chrome
  • Audio Failures on Chrome 66 Due to Autoplay Policy
  • Subscriber Unable to Connect Due to Network Error after a Few Seconds
  • HTTP 400 Error When Archiving Video Session
  • OpenTok Archives Won’t Upload to S3
  • Best Practices When Adjusting Mobile Resolution and Frames Per Second
  • Troubleshooting Issues with Vonage Video API
  • JavaScript App Not Responding
  • Publisher Reversed in Vonage Video API Session
  • How do I know if I have gone into Audio-Only Fallback mode?
  • Why doesn't publish or subscribe appear in the div I specified?
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