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  3. Account Management

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Account Management

  • Why am I seeing 403 responses on PUT calls after creating a new project?
  • How can I check the Full HD archive and broadcast minutes that have been used?
  • Why customers are not receiving the password reset email?
  • What is user role policy in video express?
  • Unable to see certain sections in Account Dashboard
  • Can I create multiple sub-projects within a single Video API project?
  • How do I generate a token using the project dashboard
  • How do I check the countries where my application is being used and quality per country?
  • How do I check the Video Express usage ?
  • What are the valid characters that can be used in the Video API account name and profile information?
  • How do I change my Video API Account name?
  • How to enable or disable add-ons for my account?
  • How do I check the usage by endpoints used by users?
  • How do I check the Participant Minutes and Subscribed Minutes?
  • How do I generate a session ID using the project dashboard
  • How to obtain my account-level API key and API secret
  • How do I change the preferred video codec for my API Key ?
  • How to Add Users, Remove Users and Manage User Permissions?
  • How to Pause and Reactivate Your Vonage Video API Account
  • Switching from Standard to Enterprise Environment via Vonage Video Account Dashboard
  • How do I reset my Vonage Video API Support site password?
  • Are sessions interrupted during the switch from the Enterprise environment to Standard?
  • Activating Two Factor Authentication on Your Vonage Video API Account
  • How do I change the API Secret for my Vonage Video API project?
  • Vonage Video API Incident Handling
  • Can I access my Vonage Video API account and the Support site using the same login information?
  • Blank Page When Logging in to My Vonage Video API Account
  • How can I change the email address on my Vonage Video API account?
  • How do I sign up for a Vonage Video API account?
  • How do I reset my Vonage Video API account password?
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