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Vonage API Support

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Latest activity by Vonage API Support
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    Vonage API Support created an article,

    Video Connection Error 1500

    Symptom When attempting to join a session, the user receives the error 1500 publisher failure. Applies To Video API Connectivity  Resolution Some steps to troubleshoot the problem. Before joinin...

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    Vonage API Support created an article,

    Why do my sessions with similar time duration have varying archive file sizes?

    Question What factors contribute to the file size of an archive?  Applies To Video API Video Archiving  Answer The archive file size does depend on the duration and if it is FHD/HD/SD archiving. ...

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    Vonage API Support created an article,

    Can I view my Billing breakdown for multiple Project IDs?

    Question With multiple Project IDs, can I see a billing breakdown based on my usage per each Project ID in the billing statement or when downloading the invoice?  Applies To Billing & Payment Vide...