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Vonage API Support

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Latest activity by Vonage API Support
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    Vonage API Support created an article,

    Where are the archive files stored in our S3 bucket?

    Question How are the archive files stored in our S3 bucket? Applies To Vonage Video API Archive  S3 storage Answer All archives are saved to a subdirectory of your S3 bucket with your Vonage Vide...

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    Vonage API Support created an article,

    How do I check the countries where my application is being used and quality per country?

    Objective To check the countries where your application is being used and quality per country. Applies To Vonage Video API Project Insights Dashboard Call Quality Location Procedure Log in to yo...

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    Vonage API Support created an article,

    How do I check the Video Express usage ?

    Objective To check the Video Express usage for your Vonage Video API Account and Project.  Applies To Vonage Video API Account Metrics Project Insights Dashboard Procedure Log in to your Vonage ...

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    Vonage API Support created an article,

    How do I enable or disable China Relay for my API key?

    Objective Enabling or disabling China Relay for your Vonage Video API projects. Applies To Vonage Video API Projects China Relay Procedure China Relay can be configured within the account portal....

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    Vonage API Support created an article,

    How to obtain my account-level API key and API secret

    Objective To obtain the account-level API key and account-level API secret Applies To Vonage Video API Account Keys Procedure Log in to your Vonage Video Account as an administrator. From the le...

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    Vonage API Support created an article,

    How do I change the preferred video codec for my API Key ?

    Objective To change the preferred video codec for the API key Applies To Vonage Video API Project Video Codec Procedure Log in to your Vonage Video API Account as an Admin or Developer From the ...

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    Vonage API Support created an article,

    How to Configure Archive Monitoring Callbacks

    Objective Configuring the archive monitoring callbacks to receive notifications when an archive's status changes. Applies To Vonage Video API Projects Archive Monitoring Procedure Archive monitor...

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    Vonage API Support created an article,

    How to Configure SIP Monitoring Callbacks

    Objective Configuring the SIP call monitoring to receive real-time callback events for your SIP call on your app server. Applies To Vonage Video API Projects SIP Call Monitoring Procedure SIP mon...

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    Vonage API Support created an article,

    How to Configure Session Monitoring Callbacks

    Objective Configuring session monitoring callbacks to receive real-time session events for your Vonage Video API projects and monitor your session activity from your app server. Applies To Vonage ...

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    Vonage API Support created an article,

    Will you attempt to charge my card again if the payment fails?

    Question We have updated the payment information; could you try charging the credit card again? Applies To Vonage Video API Account Billing Payment Failure Answer When an attempt to charge your c...