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Julia Dolgoszyja

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Latest activity by Julia Dolgoszyja
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    Julia Dolgoszyja created an article,

    How can I correlate users in our logs to your Session Inspector data?

    Question How can I correlate users in our logs to your Session Inspector data? Applies To Video API Session Data Session Inspector Session Monitoring Answer The connection data is configured and ...

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    Julia Dolgoszyja created an article,

    Why can’t Vonage expose connection data in Inspector?

    Question Why can’t Vonage expose connection data in Inspector?  Applies To Video API Session Data Session Inspector Session Monitoring Answer The connection data is not visible in Inspector / Ins...

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    Julia Dolgoszyja created an article,

    Subscriber and Publisher Errors Related to Deprecated Support for Plan B

    Symptom Users neither can subscribe nor publish to a session. Inspector tool shows errors 1013 and 1500. 1013 Subscription Failure to User 1 Stream ID: streamID   Reason: NewPeerConnect...

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    Julia Dolgoszyja created an article,

    How can I end a session for all participants?

    Objective Ending a session for all participants. Applies To Video API Procedure An Opentok session cannot be destroyed, but it is possible to disconnect clients from it and prevent them from rejo...

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    Julia Dolgoszyja created an article,

    Why does my monthly invoice show a different value than Insights Dashboard?

    Question Why does my monthly invoice show a different value than Insights Dashboard? Applies To Video API Billing Answer Insights Dashboard shows usage on a project level. The monthly billing is ...