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Rama Ganesan

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Latest activity by Rama Ganesan
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    Rama Ganesan created an article,

    Authenticating Callback Events

    Objective Authenticating or verifying delivered callback (webhook) events. Applies To Webhook Callback Procedure The Vonage Video API (OpenTok) Platform offers various ways to authenticate the ca...

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    Rama Ganesan created an article,

    Can I access my Vonage Video API account and the Support site using the same login information?

    Question Can I use the same login information to log in to the Vonage Video API Support site and my Vonage Video API account dashboard? Applies To Vonage Video API Account Dashboard Support Site L...

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    Rama Ganesan created an article,

    RTMPS Required When Using Vonage Video API Broadcast via Facebook Live

    Question What protocol do I need to use with the Vonage Video Broadcast over Facebook Live? Applies To Facebook Live Video API Broadcast RTMPS Answer Facebook requires developers to use RTMPS, th...

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    Rama Ganesan created an article,

    Chrome Audio Auto-Play Policy Prevents Audio and Video From Playing

    Symptom When using the Vonage Video API on Chrome v 71 or later, audio and video won't play properly. Applies To Video API Chrome 71 Audio Auto-Play Resolution Ensure you are using the latest ver...

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    Rama Ganesan created an article,

    How do I enable or disable AES-256?

    Objective Enabling or disabling AES-256 encryption for your Vonage Video API projects. Applies To Vonage Video API Projects Encryption AES-256 Procedure AES-256 encryption can be configured withi...

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    Rama Ganesan created an article,

    Error Creating Session Using Vonage Video API .NET SDK

    Symptom When using Vonage Video API .NET SDK, you experience errors related to creating sessions. OpenTokSDK.Exception.OpenTokWebException: Error with request submissionat OpenTokSDK.Util.HttpClien...

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    Rama Ganesan created an article,

    Using the TokBox for Slack Integration

    Objective Creating a video meeting in Slack using the TokBox for Slack integration. Applies To Video API Slack Procedure The TokBox app for Slack makes it easy to quickly create video meeting roo...

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    Rama Ganesan created an article,

    Is there a charge for manual recording archiving?

    Question If I manually initiate archiving, is there any cost to this? Applies To Manual Archiving Billing Answer Creating archives requires the use of our composing services. To make high quality...

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    Rama Ganesan created an article,

    How do I know if China Relay is enabled?

    Objective Verifying if China Relay is enabled and that the appropriate users are using China Relay during sessions. Applies To China Relay Procedure A simple way to verify that China Relay is ena...

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    Rama Ganesan created an article,

    Inline Installation of Screen Sharing Extensions in Chrome Deprecated

    Question What do I need to do following the deprecation of inline installation of screen sharing extensions in Google Chrome? Applies To Chrome 71 and later Screen Sharing Video API Answer In Jan...