Symptom

When using the Vonage Video API on OS X, you do not have a microphone input signal even when your system shows input audio.

Applies To

• Mac OS X
• Audio Quality

Resolution

1. Ensure you are on the latest version of Chrome.
2. Refresh your browser.

Cause

This issue was related to a bug with Apple.

Additional Information

For more information, see the following articles:

• Microphone Audio Dropped on Chrome on Mac
• How to Detect Microphone Audio Drop on Chrome
• WebRTC Issue Tracker
• Chromium Issue Tracker